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Privacy Policy

This Privacy Policy is designed to inform users of Great Lakes Functional Neurology (“company,” “we,” and “us”) websites, mobile applications and services (collectively, the “Service”). This Privacy Policy covers how Great Lakes Functional Neurology treats your Personally Identifiable Information (“PII”), Protected Health Information (“PHI”), and other data that you may share when you use the Service (“Data”) (PII, PHI and Data collectively hereafter “Personal Information”). We established this Privacy Policy to let you know the kinds of information we may gather, why we gather your information, what we use your information for, how you can manage your information, and under what circumstances, if any, it is disclosed. By using the Service, you are accepting the practices described in this Privacy Policy. We reserve the right to change/modify this Privacy Policy on the Website at any time without notice. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.


What is Personal Health Information?

Personal health information means identifying information about an individual relating to their physical or mental health (including medical history), the providing of health care to the individual, payments or eligibility for health care, organ and tissue donation and health number.

Commitment to Privacy

The appropriate collection, use and disclosure of patients’ personal health information is fundamental to our day-to-day operations and to patient care. Protecting the privacy and the confidentiality of patient personal information is important to the physicians and staff at Great Lakes Functional Neurology. We strive to provide our patients with excellent medical care and service. Our Privacy Policy attests our commitment to privacy and demonstrates we ensure that patient privacy is protected. Our Privacy Policy applies to the personal health information of all our patients that is in our possession and control.


We collect the minimum necessary for us to fulfill our obligation to you.  We may collect:

A name and an email address if you complete our contact form and/or online scheduler and ask or fill out the question fields. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question

Billing information including name, address and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.


Please note that the information above (“Personal Data”) that submit on our forms is voluntarily, and by you providing this information to us you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at


How we Use Personal Information

We may contact you with information that you provide to us based on these lawful grounds for processing:

We may contact you if you give us consent to contact you.

 We will contact you under our contractual obligation to deliver services or products you purchase from us.


Processing Payments

We will use the Personal Data you give to us in order to process your payment for the purchase of our services and products.



We aim to keep the Personal Data that you share with us confidential. We may disclose such information in an event that is necessary to protect our rights or property, the personal safety or rights of our users, or in response to any real or perceived violation of this Privacy Policy or any other terms of use or agreement with us.


Children’s Online Privacy Protection Act Compliance

In compliance with COPPA (Children’s Online Privacy Protection Act), we do not collect information from anyone 18 years old or younger. Our Website and its content is directed to individuals who are at least 18 years old or older.


Please contact us further with  any questions about our Privacy Policy below:

Great Lakes Functional Neurology

5136 Cascade Rd SE Suite 1D
Grand Rapids, MI 49546

Last Updated: April 2021

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